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Emma runs our Onboarding team here at Quinns and plays a key role in ensuring every new client’s experience is smooth, professional, and stress-free from the very start. She’s the first point of contact for many of our clients — guiding them through the onboarding process and making sure everything runs seamlessly behind the scenes.
Emma has worked in client service and onboarding for many years, developing a calm, organised approach and a focus on making each client feel supported and informed.
As Client Services Manager, she is known for her reliability, attention to detail, and approachable nature — qualities that help ensure our onboarding process reflects the care and clarity at the heart of the Quinns experience.
- Client Service
- The Quinns Vault
- Digital Onboarding
- Enquiry Handling
Emma has worked in client service and onboarding for many years, developing a calm, organised approach and a focus on making each client feel supported and informed
Outside of work, Emma enjoys running and has completed five marathons (and counting). She’s married with 12-year-old twins who keep her on her toes, and she brings the same energy and positivity she values in family life to her work every day.
- Emma makes the best malteser cake!
